Electronic Health Records

Quality Assurance

Cumberland Family Medical Center, Inc. has an ongoing Quality Improvement/Quality Assurance (QI/QA) program that includes a focus on clinical services and management while maintaining the confidentiality of patient records. Our QI/QA program’s focus of responsibility is to support the quality improvement/assurance concept through the provision of high quality patient care, periodic assessment of the appropriateness of the utilization of services and the quality of services provided. We are adamant that our programs are designed to monitor and evaluate the effectiveness of our policies and procedures, identify and correct problems, ensure the accurate, reliable, and prompt reporting of testing results, and ensure the adequacy and competency of the staff. Monthly QA meetings are held at rotating clinic sites to best involve all providers and staff in this on-going process.

All CFMC, Inc. clinic locations utilize Electronic Health Records (EHR) to more effectively and efficiently record, monitor, and evaluate patient data.

Our patient portal can be accessed at http://portal.cfmcky.com

We are pleased to announce that Adair Family Medical Center, Clinton Family Medical Center, Cumberland Family Medical Center, Family Care of the Bluegrass East, Family Care of the Bluegrass West, Family Care of the Bluegrass Lawrenceburg, Gamaliel Family Medical Center, Greensburg Family Medical Center, Jamestown Healthcare, Monroe Family Medical Center, Russell Family Medical Center, and Whitley Family Medical Center have been recognized as Level 3 Patient Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA).

If a patient should have a question or concern regarding our QI/QA policies, please contact the Office Manager at the clinic at which you are a patient or our Director of Nursing, Megan McMillin at 270-864-2889. We will be happy to address your concerns.

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